Hit51 Terms and Conditions for Malaysian Users

These Terms and Conditions ("Terms") govern your use of the hit51 platform, including the website, mobile app, and all related services. This document forms a legally binding agreement between you as an individual user and hit51 as the platform operator.

By completing the account registration process, submitting personal information, or simply accessing any part of the hit51 platform, you acknowledge that you have read and understood these Terms in full, and you agree to be bound by them unconditionally.

Hit51 reserves the right to update or modify these Terms at any time without prior notice. It is your responsibility to review these Terms periodically. Continued use of the platform after any changes are published constitutes your acceptance of those changes.

To register and use the hit51 platform, you must meet the following eligibility requirements at all times during use:

• You must be at least 21 years old or the minimum legal age requirement set by the laws in your jurisdiction, whichever is higher.
• You must be a legally eligible individual to enter into a binding contractual agreement.
• You are not located in a jurisdiction where access to online gambling platforms is prohibited or restricted by local law.
• You have not previously been suspended or banned from using the hit51 platform.
• All information you provide during registration is true, accurate, and up to date.

Each user is only permitted to hold one active account only. Multiple account registrations by the same individual are strictly prohibited and may result in the termination of all associated accounts and the freezing of any existing balances.

Upon registration, you are required to submit valid identification documents for identity verification (KYC). This KYC process is mandatory before any withdrawal of funds can be processed. hit51 reserves the right to request additional documents at any time to comply with regulatory and anti-money laundering requirements.

Hit51 supports a range of local payment methods for the convenience of Malaysian users. All transactions are processed through secure channels encrypted with 256-bit SSL technology.

All withdrawals will be processed to the same payment method used for the deposit, unless otherwise stated. hit51 reserves the right to request additional document verification before processing any withdrawal exceeding a specified amount.

• Users are responsible for ensuring that the bank account or e-wallet details provided are accurate. hit51 is not liable for any losses resulting from incorrect details.
• Deposited funds may not be transferred to other users or third parties.
• Any attempt at fraud or manipulation of the payment system will result in immediate account termination and legal action where necessary.

Hit51 offers a variety of bonuses and promotions from time to time to reward our new members and loyal players. All bonuses are subject to wagering requirements and specific rules stated in each offer.

• Welcome Bonus: Available to new members only. Each user is eligible to receive the welcome bonus once only, for the lifetime of their account.
• Wagering Requirements: All bonuses received must be wagered according to the specified multiplier before any withdrawal is permitted. The wagering requirements for each bonus are clearly stated in the respective promotion terms.
• Validity Period: Each bonus has a set validity period. Bonuses not used within the specified period will expire automatically.
• Bonus Abuse Prohibition: Any attempt to abuse the bonus system, including opening multiple accounts or coordinating between accounts, will result in the cancellation of all bonuses and further action against the accounts concerned.
• Promotion Changes: hit51 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice.

As a hit51 platform user, you agree to comply with all of the following rules of conduct at all times:

• Use the platform solely for legitimate personal entertainment purposes and not for any commercial or professional activity.
• Do not use any automated software, bots, scripts, or other technical means to access or manipulate the platform.
• Do not share or transfer your account to any other individual.
• Do not take any action that could compromise the integrity of gameplay or cause harm to other users.
• Do not attempt to exploit any technical vulnerabilities, bugs, or weaknesses in the platform's systems.
• Comply with all applicable laws and regulations in your jurisdiction regarding the use of online gambling platforms.

Any violation of these rules may result in the immediate suspension or termination of your account, freezing of funds, and legal action where appropriate.

You are solely responsible for maintaining the confidentiality of your account login information, including your username, password, and two-factor authentication (2FA) code. hit51 strongly recommends that you:

• Use a strong, unique password that is not used on any other platform.
• Enable two-factor authentication (2FA) for an additional layer of security.
• Do not share your login credentials with anyone, including family members.
• Log out of your account after every session, especially on shared devices.
• Report any suspicious activity or unauthorised access to our support team immediately.

Hit51 will not be held liable for any losses arising from unauthorized access to your account as a result of your own negligence in safeguarding your login credentials.

Hit51 reserves the right to suspend or terminate any user account at any time, with or without prior notice, for the following reasons:

• Violation of any part of these Terms and Conditions.
• Confirmation that the user does not meet the age eligibility or jurisdictional requirements.
• Suspected fraudulent activity, money laundering, or other illegal activities.
• Bonus abuse or exploitation of the platform's systems.
• Request by the user to close their own account.
• Legal compliance requirements or instructions from regulatory authorities.

If your account is terminated for reasons not attributable to your fault, any valid balance remaining in the account will be returned to you within a reasonable period after the investigation is completed.

If you wish to close your account, you may do so by contacting our customer support team via live chat or email. All valid balances will be processed for withdrawal after the required KYC process is completed.

The hit51 platform is provided on an "as is" basis without any express or implied warranties. To the extent permitted by applicable law, hit51 disclaims all warranties, including but not limited to:

• Guarantee that the platform will always be available, error-free, or free from technical disruptions.
• Guarantee of specific outcomes or results from use of the platform.
• Guarantee that information on the platform is always accurate, complete, and up to date.

In no event shall hit51's aggregate liability to you for any claim arising from your use of the platform exceed the total amount of actual deposits you made in the 30 days preceding the event giving rise to that claim.

Hit51 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time. Users will be notified of material changes via an in-platform notice or registered email at least 7 days before the changes take effect, unless the changes are required immediately for security or legal compliance reasons.

These Terms and Conditions are governed by and interpreted in accordance with the laws applicable in hit51's operating jurisdiction. Any dispute arising from or in connection with these Terms shall be resolved through arbitration or an appropriate tribunal at hit51's discretion.

If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, that provision shall be severed without affecting the validity of the remaining provisions, which shall continue in full force and effect.

If you have any questions, concerns, or complaints regarding these Terms and Conditions or your use of the hit51 platform in general, our customer support team is available to assist you at any time.

• Live Chat: Available 24 hours a day, 7 days a week via the chat icon at the bottom right corner of the platform.
• Email: [email protected] — we aim to respond within 2 hours.
• Language: Full support available in Bahasa Melayu and English.

For complaints related to responsible gaming or account limit requests, please visit our Responsible Gaming us for more information and available self-control tools.